We have been doing business with Firmins for many years now, purchasing various products the majority of which would be paper, forms, and printers. We have been in a Managed Print Services contract with them since 2010.
We continue to do business with Firmins because we have found them to be a valuable business partner. Their products, services, and maintenance have been of excellent quality. Their pricing has always been competitive. We have established excellent business relationships with their staff at all levels: management, office, sales, and service. They have been able to meet our needs in a professional, reasonable, and timely manner.
I would certainly recommend them to anyone looking for office and printing equipment, supplies, and services. They are friendly and knowledgeable group of people with which to do business.
It is my pleasure to recommend Firmin’s Office City. During the past eight years, I have worked directly with Keith Burns and the Service Department on numerous projects. Firmin’s has always offered us great service.
When service is needed on our printers, Firmin’s is always very punctual in returning our calls and setting a time to service our machines. They typically are here the same day or the following day.
They illustrate that they want to help when we are in need of a quick fix by asking for a recommendation on a time frame that fits our schedule.
They always offer quality service and give attention to detail and quality.
I buy most of my supplies from Firmin’s Office City and also have my office printers and copiers under a maintenance contract. Their prices are very competitive and customer service is first class.
Their sales representatives and service department employees are always professional and ready to help if I need supplies quickly or have a machine break in my office.
They are a GREAT company and maintaining those aspects of my office are stress-free because I do not spend hours looking for the right product at the right price.
I would recommend Firmin’s Office City to any company or government agency.
Our company has used Firmins Office Supply for quite some time now, and we have never been discontent in any way! They are there to help in any way possible. They can always find exactly what you are looking for. Their website is very user friendly. Their customer service goes above and beyond any and all expectations. Their prices are unbeatable. All the people at Firmins take time to get to know their customers and their customer’s needs. I would never go anywhere else for any of my office supplies!
Over the past 4 years our school district has partnered with Firmin’s Office City for our copier and networked device needs.
We have found Firmin’s performance and service to be professional, courteous, dependable and reasonably priced. I would recommend them to anyone looking for office equipment and for service of equipment.
Courtney Construction has always had a very positive relationship with Firmin’s. They are always more than willing to help us find what we need, and offer the most competitive prices. We value their customer service and willingness to help, and will continue to call on them for years to come.
Austin Finance has done business with Firmin's for over 5 years and we have enjoyed the exceptional customer service. Our sales rep, Leslie Hodges, is very knowledgeable about all the products and goes above and beyond her job to insure that all Firmin's customers are completely satisfied.
Firmins OC - Carthage is our one stop shop for our office supplies. Leslie goes above and beyond to meet our needs. Many times we are not sure what we need, and she always comes to the rescue. KUDOS to Firmins in Carthage -- keep up the wonderful work!
For the past few years we have used Firmin's Office City for all of our office needs. From office supplies to office furniture, they have gone above and beyond to make sure that our needs were met, while insuring that the price was right!