We have been doing business with Firmins for many years now, purchasing various products the majority of which would be paper, forms, and printers. We have been in a Managed Print Services contract with them since 2010. We continue to do business with Firmins because we have found them to be a valuable business partner. Their products, services, and maintenance have been of excellent quality. Their pricing has always been competitive. We have established excellent business relationships with their staff at all levels: management, office, sales, and service. They have been able to meet our needs in a professional, reasonable, and timely manner. I would certainly recommend them to anyone looking for office and printing equipment, supplies, and services. They are friendly and knowledgeable group of people with which to do business.