As a family owned and operated company, Firmin’s top priority is to serve as a dedicated partner for businesses in and around Texarkana (Texas and Arkansas). We understand that running a business is stressful enough – you shouldn’t have to worry about where your office supplies and furniture will come from or who’s going to fix your broken copy machine. With this in mind, we offer the highest quality products at affordable prices, plus reliable services for you and your business. Our goal, whether helping you manage supplies procurement, coffee service, facilities maintenance or furniture projects is to bring you on-going innovative solutions that enhance your environment and efficiencies, while driving down your product usage and cost. This is what differentiates us from other suppliers, and why our customers “Love the Difference”!

Rely on our 100 years of experience meeting the needs of area businesses to take care of your office product needs. Focus on growing your business when you partner with Firmin’s Office City, your premier local destination for office supplies, office furniture, and printers.

REASONS TO CHOOSE FIRMIN’S TEXARKANA

• Office Supplies:One size doesn’t fit all when it comes to office supplies. Some organizations stick to the basics and only choose the most economical supplies in order to minimize expenses. Others want to promote personal expression so they allow their staff to fill their workspace with supplies that are fun and functional at the same time. Then some organizations really care about the environment and only use items that are eco-friendly. Whatever your office supply objectives may be – we can help you meet them! We feature over 50,000 readily-available items in our catalog, all the major brands such as 3-M, Avery, and Hewlett-Packard, and carry over 2,500 eco-friendly products made with recycled post-consumer waste. Stock your supply cabinet with cleaning and janitorial supplies, technology equipment (like cables, calculators, and USB drives), breakroom needs (like coffee, tea, and condiments), plus paper, toner, and more.
• Furniture and Space Planning: Happier employees do better work, and happier customers talk to their friends. Make everyone happier by furnishing your office with desks, chairs, cubicles, and storage designed to make people more comfortable and productive. From a single desk chair to entire suites of offices, we offer furniture in all price ranges to fit any budget and we have excellent space planning and interior design capabilities. For more information on our selection of workstations, office desks, conference tables, ergonomic office chairs, panel systems and other high-quality office furnishings, contact Firmin’s today.
• Printers and Printing Services: We analyze your current equipment and document work flow requirements to determine the best solution for maximizing operational efficiencies and minimizing costs. Whether your interests are best served by owning or leasing, by replacing or renewing, we identify those solutions and implement the right plan for your business. We offer everything from managed print services to forms, index tabs, and letterhead to custom binders, brochures, and direct-mail campaigns. Our staff brings an incredible amount of experience and project planning to the table.
• Promotional Items: Firmin’s is a leading marketing solutions provider specializing in creative and cost effective printing services, promotional products, logo shirts, tradeshow displays and marketing campaigns. We have over 900,000 promotional products available for our customers. As a creative solutions provider, our team looks forward to hearing from you and helping you grow your business, reduce costs and increase your brand visibility in the marketplace.
• Managed Print Services: Let us help you save as much as 30% on your print costs. Firmin’s provides you with a comprehensive fleet management strategy that’s designed specifically for your business. This custom strategy will not only free up more time for you to focus on running your business rather than your printer fleet; but can also drastically reduce your printing costs. Through Managed Print Services, we will work closely with you to ensure enhanced performance and efficiency, all while reducing costs and increasing your return on investment. Let us manage your printer fleet for you, so you can focus on running your business. Firmin’s has the unique ability to consultatively design services around your specific document needs to provide you with the best possible service and support. When you partner with Firmin’s for MPS, we will assign one of our specialists to your account. Our specialist will do the following:
  • A walk through to assess your current printing situation
  • Analysis of your current printers & copiers
  • Evaluation of Print Needs
  • No-obligation recommendations to optimize print fleet and reduce print costs.
• Equipment Lease: Firmin’s Equipment Lease program provides a variety of dispensers at no cost to your business, as long as you agree to purchase consumables from us.

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CUSTOMER TESTIMONIALS:

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EMPLOYEE SPOTLIGHT:

This is a company that partners with their customer! They look inward to find new ways to save their customers money, while also investing in the business and people who work there. While every “salesperson” has their niche that sets them apart, I don’t consider myself to be in sales. I see myself as a consultant who views every customer’s needs/issues as my own, and then partner with them to find solutions to ease the pain points of their workflow and business. I love working at Firmin’s because we have true specialists in every aspect of a customer’s business. While, I personally specialize in Office Machines, I know that if a customer has additional needs that I am unfamiliar with, I have someone on staff that can dig into their business needs and find ways to make the customer’s life easier. At Firmin’s, our goal is to take those added stresses off the customer and let them focus on their customers. A partnership that helps all local businesses thrive and prosper! ~ Dustin Keener

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I love working for this local family who’s now been in the business for 100 years! With this kind of longevity obviously something is being done right. However, the reason I love working for Firmin’s is this company seems to always have a solution. There are very well-trained people in our offices ready and willing to problem solve, fix issues. They all act as support personnel to my projects for my customers. This keeps me on the road and in other’s offices working to make their lives easier. I work to build trust and rapport with our customers, that in turn leads to loyalty. I also will share reports of their buying habits and money spending called business reviews. These business reviews show my customers in black and white what they have spent and where. I am sure other OP people can do this as well. However, I also show my customers how much they could have saved ordering sub items. These are awesome products that do the same things the customer needs done with the same quality. When I can show a customer several hundreds to thousands of dollars they could have saved by ordering our brand they understand that I am truly out there doing my absolute best to save them money and time. Listening to my customer’s needs and wants is the majority of what I do during any given day, then with help from our support personnel and vendors, I am able to create scenarios that usually are out of the reach of my competitors and other people in the OP industry. My customers know without a doubt that I am reliable because I have proven this to them time and time again in these two years of mine in the business. ~ Julie Greenhill

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Firmin’s Office City is your ONE STOP SHOP, single service provider of office supplies, graphic design & printing, promotional products, wearables, furniture, technology, shelving, warehousing, cleaning and break room, and office equipment. Firmin’s has been in business since 1918 and currently enjoys 4th and 5th generation participation. We carry over 100,000 items with distribution centers located throughout the United States. We offer FREE local delivery in our service area. Firmin’s takes great pride in satisfying our customers and we offer service that makes a world of difference. We are proud to be your office supply experts, providing you not just with competitive pricing, but the individual customer service that makes your job easier and saves you time. What makes us different?

• We Know Office Products. Our knowledgeable sales and customer service team know our products and can help you make informed choices that save you money and time.
• We Get It Right! We take pride in delivering accurate orders: We check your order before it ships to make sure you get the products you ordered.
• Quick Delivery. Thanks to our next-day delivery, you never have to wait very long for much-needed office supplies. We keep your office going strong!
• Superior Service. Our entire team is committed to 100% customer satisfaction. All staff members consider themselves part of our customer service team and we are happy to help!

A family owned business, we carry traditional office supplies, IT supplies, toner & ink cartridges, janitorial, break room, safety products, Keurig machines & supplies, banking/cash handling products, furniture, healthcare & medical supplies, printing/promotional products, shredders, office equipment from makers like Kyocera, HP, and Brother. Just a few of the many services we offer are space planning, ergonomics, workflow improvement, office equipment maintenance and service, as well as managed print services. We can also take care of all your printing needs – such as business cards, letterheads, and envelopes.

REASONS TO CHOOSE FIRMIN’S ROCKWALL • TERRELL:

• Office Space Planning: Planning and designing your workspace is a team effort that takes creativity, attention to detail, and a thorough knowledge of your interior space and work activities. Prominent workplace trends that impact our clients such as open workspaces, shared workspaces, LEAN design, and patient-centered healthcare are taken into consideration when working with our design team. We begin each project with an evaluation to determine how the space is going to be used and what clients want to achieve. Working collaboratively with the client team and their design firm, Firmin’s will develop, program, and execute the space planning.
• Forms Management: Firmin’s allows you to maximize your office space by using our climate-controlled warehouse to store your forms and supplies. Our large warehouse space ensures that you will always have access to everything you need – just a phone call or click away. Our online inventory management system tracks your forms and supplies and we will handle reordering the materials you rely on each month. You can also see reports on adjustments, past deliveries and how much you are spending each month. Reports can be generated as often as you need and are fully customizable.
• Office Supplies: Get the tailor-made office supply solutions you need! We offer over 50,000 products for all your office supply needs that are ready to be delivered at a moment’s notice. We offer our customers the brands they love at fair and competitive prices with free delivery in our service areas. Over the years, we have developed relationships directly with manufacturers to bring our customers their favorite office supply products at the lowest possible price. We offer online ordering, phone or fax ordering to make doing business with us easy and convenient! With brands such as Business Source, Elmers, Acco, Sanford, Tops, Avery, Fellows, Smead and many more, we have the very best solutions for any office in any industry! Don’t see what you need on our website? No worries – with our accumulated purchasing power, we can source anything you need even if you don’t know what it’s called. From the cubicle to the corner office, we’ve got you covered.
• Managed Print Services: The first step in our managed print services program is to monitor and track your current printing habits. This allows us identify which areas of your business need to reduce printing. Our tools will track printing on a business-wide level–as well as by department and down to the individual user – so you know exactly where overprinting exists and how to best eliminate it. We monitor your print environment for usage and performance, and we also always work to identify areas to improve your experience. In fact, one of the biggest benefits customers receive has to do with analytics. We capture how (and how often) each device is being used, and we catalog how much each device costs you in maintenance, repairs and supplies. The data we collect isn’t the same from business to business, either. It varies based on the specific goals of your organization, the realities of your printing practices and any other beneficial variables we can identify. If you want to look at information location by location, department by department or even employee by employee, we can make that happen. All of this information helps business owners make smart, data-driven decisions when it comes to their business printing. Additional benefits of managed print services from Firmin’s Office City include:
  • Reduce printing costs
  • Identify where excess printing takes place in your business
  • Improve the security your printing devices
  • Streamline existing operations
• Promotional Products: Everything is a billboard and a marketing opportunity. If you can imagine it, we can put your logo on it. Pens, hats, mugs, shirts and many more items could be used to promote your business. In addition to that, we are able to provide rewards, trophies and plaques, retirement gifts, and corporate gifts. Promotional products, also known as ad specialties, make up a nearly $17 billion dollar industry and are used by virtually every business in America. Why? Items like mugs, pens and t-shirts are memorable and provide a better cost per impression for advertisers than almost every major marketing effort like TV, magazines and the internet. We even have a separate website dedicated entirely to promotional products. We are able to supply your company with every possible promotional product from over 3000 suppliers. With so many ad specialties available there is a huge opportunity for professionals like you to boost ROI and leave a lasting impression with your customers.

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EMPLOYEE SPOTLIGHT:

I’ve been in the office supply business for 38 years. Firmin’s was able to step in and transition the customer base from my company (Rockwall Office Supply) to their ever-expanding organization. Customer service has always been my number #1 priority and is Firmin’s as well. Many office products employees, especially those in the big box stores, have little or no background in this industry that constantly changes. I am willing to consult with any size business to help their office run more efficiently. I love to listen to our customers and find solutions for the problems they may be experiencing. If I am unsure how to resolve their issues, I network with other sales people and vendors and draw upon their expertise until we find a solution that works for everyone. ~ Janice Hill

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​We are the oldest locally-owned office supplies products company in the East Texas area. Since 1918, our family-owned business has been helping companies achieve their goals by freeing them to focus on their business. At Firmin’s Office City, we think and act as an extension of your business. We handle your office products, cleaning supplies, breakroom supplies, printing, and office furniture needs – and strive to bring the best pricing possible to our customers. The leading office furniture and supply company in Tyler, Tx, we provide office furniture to commercial customers. By partnering with the nation’s largest and most full-featured distributor of office supplies, we can offer our customers over 60,000 different products and the expert services that go along with them. We consistently strive to improve relationships with our valued customers and to ensure easy & efficient access to all the products required to set-up and keep your business running smoothly. We are committed to supplying your business with the best products available at the best prices possible, with courteous and prompt attention to your needs. The daily goal of our organization is to remain vigilant for new product sources, technologies, procedures and trends that enable us to achieve our commitment to your organization.

REASONS TO CHOOSE FIRMINS LONGVIEW

• Office Furniture: Firmins offers an unparalleled selection of workstations, office chairs, conference tables and every other type of furniture you need for a complete workplace. Since 1918, our company has delivered quality products and exceptional services, helping us grow to be one of the largest office furniture dealers in Northeast Texas. Many of our products have ergonomic designs that keep employees comfortable and prevent repetitive stress injuries. Our approach to ergonomics goes beyond just office chairs, incorporating keyboard trays, monitor arms, sit-to-stand tables and many other products to create safe workspaces. Whether we’re supplying medical furniture or replacing call center panel systems, we make it our priority to provide the products and comprehensive services businesses need to create a productive workspace.
• Office Products: Long the focus of our organization, office supply needs have changed a great deal in recent years. The workforce is transitioning and so are its needs. The digitization of office workflow has done away with the reliance on paper and led to an emergence of technology based products. Even so, copy paper, pens, post-it notes, and legal pads remain in great demand. Timely delivery of office supplies to the user, in whatever form, is still a main goal at Firmin’s.
• Cleaning Supplies: When it comes to keeping your workplace clean, having an assortment of cleaning chemicals is very important. Whether you need to clean up a small spill or keep the bathrooms in an industrial warehouse looking spic and span. Firmin’s has the cleaning solutions, glass cleaners, degreasers and other cleaning agents to get any dirty job done. Shop for all your cleaning chemicals at Firmins and make any dirty job a little easier to clean.
• Breakroom Supplies: It’s no secret these days that people use drinks and snacks to keep themselves going between meals. From coffee and tea to water and energy drinks, people want their refreshments readily available at the office. Snacks like breakfast bars, nuts, and chips are also very convenient to have around. Here at Firmin’s, we offer a wide variety of drinks and snacks to keep your employees in the office and focused on their work.

CUSTOMER TESTIMONIALS:

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EMPLOYEE SPOTLIGHT:

I often joke that the office supply business is in my blood! I have over 28 years experience working with businesses and individuals, finding solutions to solve their problems. This is all I have ever wanted to do. I love the people, and the relationships/friendships that we build. Our customers are not a dollar figure – they are my friends, my neighbors, and my community. I try to treat everyone the way I would want to be treated and to be honest and upfront, the way I like someone to be with me. The goal is to show them that even in the 21st century, our word is still good, just like an old fashioned hand-shake. We have the best staff in the industry! We are trained to listen, not just hear or sell. Once we are given a problem, we come together with our staff and vendors to help give solutions to our customers. I don’t believe any of our competitors have the training or resources that we have to help them as we can. ~ Kathryn Firmin Thomas

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