Concerned About Printing and Toner Costs?

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This week I sat down with a potential new customer. This experience was educational for both of us. His primary concerns were how expensive toners are and how much time his staff is spending shopping to get the “best deal” for those toners. This customer has five printers, one copier, and one fax machine.

Here is what we did for this customer:

  1. All machines were Hewlett Packard, so we explained to him that HP has three options for several of their brand of toners:
    • Regular toner “A” (standard yield)
    • Long life toner “X” (high yield)
    • Dual toner “D” (dual yield-double the standard yield
  2. We showed him that there are also generic toners available.
  3. We showed this potential customer the difference, by the copy, using the four different toner options.

Some of his printers have a higher cost per copy. So by moving those machines to an area that prints fewer pages, as well as purchasing toners based on the four options above, our new customer actually reduced his overall cost-per-copy from $0.035 to $0.015 per copy.

He opened an account with Firmin’s and signed up to order online. We added all of the toners he purchases into his online Favorites list. Now he will not only save money on toners, but will free up his staff’s valuable time, making his office more productive and efficient.

If you are concerned about your internal printing and toner cost, we can help! Our staff is trained to help you save time and money. Let us help.

Chuck Firmin
President

Place on order online in August and receive a free USB Pen

USB Pen Firmins

Online ordering is the easiest way to order – it also comes with a fringe benefit – Free Samples!

Firmins customers who place an online sales order of $125 or more by August 31 will receive a free USB Pen. This 8 GB USB Pen will come in handy around the office, so be sure to get yours today!

How To Add the USB Pen to Your Order:

At the top of the Checkout-Order Review Screen:

  1. Enter Promotion Code “USBPEN”
  2. Click “APPLY” button
  3. Complete check out process
  4. Enjoy!

Want to personalize your own USB Pens for clients?

The custom imprinted USB Flash Drive – 8GB is a great item for schools, universities businesses, and offices. They make perfect gifts or giveaways. The flash drive has a leather and chrome executive look that is sure to impress your employees, students or clients. The flash drive holds 8GB of your information and of important files. Put it in your briefcase, purse or clip onto your pocket – your files just got that much more portable.

Customize it with your business name or logo.

Firmin’s also offers special promotions for online ordering using Promo Codes. When you sign up for our weekly specials, we’ll send these special promo codes straight to your inbox!

Place an online order in July and receive a Camo 12-pack cooler for free

Free with Online Sales Order July 2014
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Online ordering is fast and easy – it also comes with a fringe benefit – Free Samples!

Firmins customers who place an online sales order of $100 or more by July 31 will receive this handy Camo 12-pack Cooler for free.

How To Add the Coolor to Your Order:

When you are checking out:

  1. Click on “Add Coupon or Promo”
  2. Enter the Promo Code “COOLER”
  3. Proceed to check out and complete transaction
  4. Enjoy!

Want to personalize your own cooler bags?

These 12 pack promo camo cooler bags are perfect to use as gifts and giveaways for customers and clients. They come with a unique camouflage design and are completely customizable. You can personalize them with custom printed business logos, customized graphic designs or your choice of text.

If you’re using them to promote your business and services, then you can hand them out at trade shows, conventions, conferences or other events. People will love using them for the beach, camping, hunting, traveling or even to take to work. These lunch bags will keep your food at the ideal temperature for hours.

Firmin’s also offers special promotions for online ordering using Promo Codes. When you sign up for our weekly specials, we’ll send these special promo codes straight to your inbox!



Welcome to Our New Website

Welcome to Firmin's Office City New WebsiteThis is our official first blog, so it will be a good one! Over the past year we have made several changes to help you, our customer, reduce soft cost. At the same time these changes also help us focus on you more.

Change #1: As many of you know, we have “Free Sample Friday“, which we have done for years. In the last few months we have added “Web Specials“. This new program is designed to encourage internet ordering. At the first of each month our marketing staff will send you a “Promo Code” for our web special for the month. When you place your online order, you’ll simply enter the code and you will get a free product!

Change #2: Along with the web specials, our staff has been spending hours working in the computer system to help our customers save money. When you select an item online, if that item has a substitute at a lower cost, our system will let you know, giving you the opportunity to choose which item you want. We have had customer tell us this has saved them over 30% on their overall order.

Change #3: In Texarkana, we no longer have a retail supply area open to the public. In Mt. Pleasant and Carthage, we no longer offer faxing services. This allows our customer service staff to devote their time and energy to helping our commercial customers save time and money.

Change #4: Lastly, in July 2014, we launched our new website and ordering platform! This is the best site in the industry! Firmins.com is not just an ordering site, it is a resource to assist you in facilitating office efficiency and improving your bottom line.

Thank you all for your support, we appreciate your business!

Sincerely,

Chuck Firmin
President, Firmin’s Office City